At Avalon, we recognize that our people are the reason for our success. Since our inception, we’ve invested many resources into leadership training and development. Our company President and two of our facility Managing Partners started off as Client Service Representatives. Our Chief Operating Officer and one of our Managing Partners began their careers at Avalon as Sales Representatives. Our Vice President of Production started at Avalon as a Graphic Designer. When you visit any Avalon facility, you’ll immediately notice the positive energy that our team exudes. We look forward to meeting you!

Avalon offers competitive pay commensurate with experience, though experience is not necessary as we offer paid training. A benefits package is available after sixty days of service. Avalon is an Equal Opportunity Employer.

If you are self-motivated, detail-oriented, client-focused, and have excellent communication skills, we’d love to have you on our team! Click on a job position below for more details.

DOCUMENT SPECIALIST – SYRACUSE



Title: Document Specialist

Work Schedule: Dedicated shift, minimum of 40 hours. Hours will vary based on client demand and team member coverage as needed.

Positions Available:

  • Entry Level, Full Time, Evening Shift, Monday – Friday

Major Function and Purpose: A document specialist supports the daily operations of copy production, print production, scanning and finishing work. A document specialist is mainly responsible to produce client requested work in the most efficient and profitable manner possible while always exceeding expectations and meeting client deadlines.

Supervisor: Production Manager

Supervises: None

Specific Duties and Responsibilities:

  • Produce client requested projects while following all production SOPs
  • Manage projects in a timely manner so production deadlines can be met
  • Learn to operate and maintain all production equipment
  • Properly track all job totals so billing can be accurate
  • Quality control projects to ensure desired results
  • Communicate to Production Manager supply or equipment needs
  • Communicate project issues with Production Manager so they can be handled appropriately
  • Maintain confidentiality of all client materials
  • Assist in office to office meet ups when required
  • Keep production area in tour condition at all times
  • Maintain a positive attitude at all times without exception
  • Positive attitude towards other team members, clients and vendors at all times

Qualifications, knowledge, skills and abilities needed:

  • Basic math and computer knowledge
  • Knowledge of Adobe software is preferred
  • Great communication skills
  • Time management skills
  • Strong attention to detail
  • Passion for producing quality work
  • Valid driver’s license
  • Clean driving record
  • High school equivalent or better

Please e-mail or mail your résumé and cover letter to:

Scott Turner
scott@teamavalon.com
Avalon Document Services
901 North State Street
Syracuse, NY 13208

Download a fillable application to get started.

INSIDE SALES REPRESENTATIVE – BUFFALO


Title: Inside Sales Representative

Work Schedule: Monday – Friday, Day Shift, minimum of 40 hours. Hours will vary based on client demand and team member coverage as needed.

Major Function and Purpose: Working in a team environment an Inside Sales Representative (ISR) is responsible for meeting sales and revenue goals for designated accounts by developing, building, and strengthening long term relationships with clients. The ISR is trained to possess the necessary knowledge for all stages of client business document service (BDS) projects. He/She is considered the answer specialists with regards to all aspects of project management.

Supervisor: Director of Service of Buffalo

Supervises: None

Specific Duties and Responsibilities:

  • Manage quote creation, order processing and day-to-day client requests
  • Share knowledge and lend support to account executives and other locations as workload dictates
  • Manage brokered vendors
  • Job write up
  • Client project management
  • Work closely with director of production to makes sure all materials are available for project
  • Exception report resolution
  • Invoicing
  • Maintain a professional appearance / business attire
  • Positive attitude towards other team members, clients and vendors at all times

Qualifications, knowledge, skills and abilities needed:

  • Moderate computer skills
  • Strong communication skills
  • Organizational skills
  • Multi-tasking, critical thinking skills
  • Minimum high school diploma, some college preferred
  • Passion for customer service
  • Valid Driver’s License and reliable vehicle

Avalon provides comprehensive training and solid leadership. Your personal growth and success are very important to the senior leadership team. Avalon offers competitive pay, commensurate with experience. However, experience is not necessary as we do offer paid training. Compensation includes a base salary plus commission. A benefits package is available after 60 days of service which includes paid vacations and sick time, health, vision, dental insurance, and a 401K with match.

Please e-mail or mail your résumé and cover letter to:

Scott Turner
scott@teamavalon.com
Avalon Document Services
901 North State Street
Syracuse, NY 13208

Download a fillable application to get started.

PRODUCTION MANAGER – CLEVELAND



Title: Production Manager

Work Schedule: Monday – Friday, Evening Shift, minimum of 40 hours. Hours will vary based on client demand and team member coverage as needed.

Major Function and Purpose: The production manager runs the production floor during his/her shift. He/She coordinates and manages all project deadlines on the shift while communicating with the sales and service teams as necessary. The production manager ensures projects are being completed on time and without errors.

Supervisor: Director of Production

Supervises: Document Specialists

Specific Duties and Responsibilities:

  • Produce projects as needed to accomplish deadlines
  • Manage all final checks on projects before they leave production
  • Receive all rush calls from sale and service teams
  • Delegate projects appropriately to production team
  • Work with director of production and doc specialists to orchestrate interoffice meet ups
  • Set and communicate goals for document specialists / track with quarterly progress reports
  • Communicate individual project questions and concerns with sales and service teams
  • Planroom setup
  • Maintain a positive attitude towards other team members, clients, and vendors at all times

Qualifications, knowledge, skills and abilities needed:

  • Time management and critical thinking skills
  • Management knowledge and background
  • Ability to motivate and influence others
  • Basic math and computer knowledge
  • Strong communication skills
  • Passion for producing perfect work in the most efficient way possible
  • High school equivalent or better

Please e-mail or mail your résumé and cover letter to:

Scott Turner
scott@teamavalon.com
Avalon Document Services
901 North State Street
Syracuse, NY 13208

Download a fillable application to get started.