Case Studies

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Facilities Management

A detailed look at how Avalon saved one firm thousands per month.

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Government Investigations

An Avalon client needed help responding to a government inquiry that involved a large volume of data. The client was motivated to comply with the pre-suit request in an attempt to dissuade the Department of Justice from filing a suit.

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Digitizing Legacy Plans & Archive Room Blueprints

A transportation services company was undergoing office construction and losing storage space to store original vessel blueprints. They were storing well over 7,000 original blueprints that varied in size. The company typically needed to pull records at least once a week, so destruction and accessibility were the major issues.

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IP Theft – Former Employee Steals Company Data For New Employer

DIGITS was requested to perform a forensic analysis of a laptop that was utilized by a former employee of a telecom provider and who had resigned to take employment with a direct competitor. As with all of these types of non-compete labor prosecutions, it is extremely valuable to obtain independent forensic evidence of actual exfiltration of corporate data that can assist in determining actual damages or value of the claims of the former employer.

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Managed eDiscovery

A large, regional, civil litigation law firm approached us to discuss their eDiscovery challenges. They were struggling to stay current with the latest tools and trained staff, and to create the internal process surrounding eDiscovery worflow.

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Office Services for Architectural Firm

An architectural client was growing quickly and didn’t have time to figure out what copying and printing equipment they needed in their office. They had a number of different copier contracts that all ended at different times because when a machine broke they just called an equipment company and bought something new without shopping around.

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Secure Mail & Print

A rapidly growing medical records company approached Avalon for assistance with managing the printing and mailing of thousands of medical records every month. They have very specific HIPAA requirements for security and quality control. It is critical that the correct medical records are in each envelope so someone else’s protected medical information is not exposed to the wrong person.

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Incident Response – Website Leaks Job Applications and Social Security Numbers

One of DIGITS’ clients hired a third-party web developer to design their website. As part of the design, the third party implemented a website feature that would allow individuals to submit job applications online. However, the applications, unknown to the client and the web developer, were not secured properly and were inadvertently made publicly available.

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Managed eDiscovery

A large manufacturing company based in the Midwest lost control of its sensitive data and eDiscovery costs. It had been trusting outside counsel with confidential data—at any given time, data were being sent to one of more than a dozen outside counsel and more than half a dozen eDiscovery vendors that either worked directly with the company or with the outside counsel.

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HR Record Scanning

Avalon was contacted by a hospital client to assist with their term files—HR records and medical records of each employee that had ever retired, left for another job, gone on disability, or been terminated. Because they accumulated approximately 40 boxes a year, they were limited on storage space.

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Internal Investigations – Unauthorized Access to Digital Materials

A confidential file was discovered on the desktop of a computer system that was in the possession of someone who did not (and should not) have access to the information in the file.

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Medical Record Scanning

Avalon was approached by a healthcare client that had multiple facilities and was in the process of closing two to streamline operations. Each facility had a high volume of pediatric medical records that they needed to maintain until the patient reaches 18 years old, whether they are still patients or not.

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White Collar Fraud – Illegal Kickback Scheme

DIGITS LLC, a division of Avalon, was hired by a corporate law firm, who represented a billion-dollar healthcare cost management company, to assist in the investigation and ultimate termination of the Chief Technology Officer (CTO) for an elaborate contract steering, kickback, and money-laundering scheme.

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Internal Investigations – Sexual Harassment

A male corporate executive was alleged to have been sending anonymous harassing and inappropriate e-mails to various females employed by the company and other companies. The corporation’s IT department could not find conclusive evidence that the anonymous e-mail messages were being sent by the suspected executive.

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EOB Scanning

A regional healthcare facility had a centralized billing department that received thousands of explanations of benefit (EOBs) each week for their more than 20 locations. The EOBs were filed by date and batch number and stored in filing cabinets.

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Accident Reconstruction Unit – GM Interlock Issue

A two vehicle collision resulting in personal injury to the operators of both vehicles. Despite the fact that the collision occurred mid-day, there were no witnesses reported.

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Accident Reconstruction Unit – Causation Issue

A two vehicle collision resulting in personal injury to the operators of both vehicles. Despite the fact that the collision occurred mid-morning, there were no witnesses reported.

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Accident Reconstruction Unit – Mitigating Factors

A two vehicle collision resulted in fatal injuries to a passenger in one of the vehicles. The collision occurred mid-day and there were a number of reported witnesses.

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