Testimonials

Avalon has worked with thousands of satisfied clients over the years. Below is a sampling of why they trust us for everything from litigation support to printing and copying.

“I have been ordering from Avalon for many years. Everything is printed quickly, efficiently and on time. I have never been unsatisfied with anything I have ever ordered. They have even printed on magnets for cars, plastic credit card size safety cards and hazardous construction signs. Anything I have ever asked has been done. It’s nice to be able to get everything I need on time and correct. Everyone here enjoys the cookies too!”

— Peggy

“We are proud to have a long-standing, valued partnership with Avalon Document Services. Avalon’s high-quality, cost-effective products are matched with top-notch customer service for a winning combination. The entire Avalon team is a pleasure to work with, flexible working under tight deadlines, and consistently delivers on their promises. It’s evident that Avalon’s culture goes beyond quality printing. Their support of our fundraising events, donation of print services, and genuine concern for the success of our mission is a reflection of their dedication to the community. The team at Avalon Document Services works hard to meet our needs and it shows in the details of our relationship. Our representative, Hilary, understands our mission and wants to be a part of it. Her approach to making our work successful is a testament to Avalon’s philanthropic culture, and we are so appreciative.”

— Melissa

“Avalon is incredible, quick to respond, up for any challenge and amazing turnaround time.”

— Nicole

“I would unequivocally recommend Avalon for all legal document services — e discovery, metadata preservation, exhibit preparation, copying, etc. They are extremely professional and experienced with in depth knowledge about the latest developments and challenges facing litigators. Daryl and his team have always provided us outstanding service, answered all our questions and met the tightest deadlines. Their know-how and dependability have proven to be a great resource for our firm.”

— Katherine

“Team Avalon is a life saver always going above and beyond to provide exceptional service and deliver high quality products for our law practice. Whether we need a few large complicated binders with custom exhibit tabs, trial boards, rush jobs delivered after hours, help with eDiscovery, printed marketing materials or other business printing, the people at Avalon meet our needs and exceed our expectations.”

— Michael

“In a very fast-paced, short deadline industry, our clients expect perfection from us. That is why we turn to Avalon to produce high-quality materials on time and on budget. Their willingness to go the extra mile has made them a vital part of our team.”

— Tracy

“We work with Avalon Document Services for everything that we need done outside of our office. They are a great company to work with and their staff is wonderful and very helpful. They get our stuff done on time (usually sooner) and right on point. Even when we call them because we need a set of 75 drawings done and back to us within a small time frame, they get it done. We have never had to return anything to have them redo it. Look forward to using their services for many years to come.”

— Brenda

“Avalon Document Services is a great company to deal with. Their service is great and very efficient. Teresa Smith always comes in the clutch for me. Oh yeah, the cookies are great also.”

— Curtis

“Avalon is not just a vendor but more of a strategic partner. The customer service is flawless. In just a little over a decade of working with Avalon, not one job has missed a deadline. I built my company to be held to the same standards I hold my vendors to. Avalon ALWAYS allows us to take a well-deserved bow on the two aspects we think are super important in ANY size project… overall concept & final deliverables. Being local is a plus to all Avalon brings to the table for a company the size of mine. I’d recommend Avalon time & time again. Big thanks to their entire staff, our amazing reps & the baker of those %$@&# fine cookies.”

— Len

“I have utilized Avalon on both a personal and professional level and have received nothing less than extraordinary products. Avalon created and designed all aspects of my wedding – invitations, programs, table signs, and bar signs. There were several revisions made before the final print and Avalon was patient and helpful each step of the way. Three years later, family and friends continue to tell us how beautiful our wedding invitations and programs were. Avalon not only captured the theme of the wedding, but truly captured the love of my husband and me. Professionally speaking, when implementing and organizing countless of activities, retreats, and events throughout a school year, I need a reliable, dedicated printing company to work with and Avalon is just that. Avalon is superb in the departments of design, quality and delivery. But it’s not only about the product; it’s about the relational ministry that Avalon implements into their mission. From the moment you step into their building and each employee greets each other with a fist bump to how the staff interacts with their customers is not only respectful but commendable. The Avalon employees care about their customers and will always go the extra mile. I am grateful for Avalon. Simply, Avalon is extraordinary and the BEST printing company to collaborate with.”

— Amanda

“Our company is a deadline-intensive business, serving Fortune 500 IT companies that move fast. We can always count on Avalon for exceptional quality, turn time and overall service. Avalon’s ‘can do’ customer devotion is a model for any company, in any industry. I could have written a short novel praising Aimee and Avalon. We really appreciate everything she does.”

— Pat

“I am continually impressed by Avalon’s timeliness, attention to detail, and patience with every project – big or small. They truly work with you to make sure that your project is done right and on time!”

— Jodie

“I find Avalon to go above and beyond with all my printing needs. I have been in the architectural business for over 30 years and have used many printing services. Avalon not only gives supreme products but excellent customer service.”

— Kathy

“Avalon Document Services is my ‘go-to’ print company. Their attention to detail, quick turnaround times and ability to fulfill any of my printing requests always exceeds my expectations.”

— Kate

“Avalon has been our printer of choice for many years. Their work to ensure proper communication on mailer concepts, pricing, design, and alternatives all delivered with a very personal touch, ensures they will be a longtime partner.”

— Andy

“Always on time, very dependable and comes through in a pinch.”

— Peggy

“Avalon has continued to deliver excellence in customer service, deadlines, and print quality time and time again. There has yet to be a deadline they could not accommodate, and it has become second nature at our office to contact Avalon when in need of any type of Printing or Document related service. We could not be happier with our local Cleveland Avalon shop! ”

— Gabriel

“I can’t say enough about Kevin and the Avalon team. Since day one of working with them, we have received the best customer service, quality, and pricing. As a non-profit, we have a very small marketing staff and limited budget, so I need my vendors to really be extensions of our department. Kevin and the Avalon team fill that role perfectly. We get door-to-door service, great pricing, and quality products. Not to mention, warm cookies! I couldn’t be happier with my print vendor than I am with Avalon. ”

— Ginny

“My firm has only ever utilized Avalon Document Services for our printing and multi-media needs. With the attention to detail, professionalism and dedication of the employees, we have never once been anything but satisfied with the service we have received. There is no conceivable reason we would consider looking elsewhere for our document services needs than Avalon.”

— Mike

“We trust Avalon to produce high quality printing for our top clients’ projects. The staff is always willing to go the extra mile to meet a deadline and able to accommodate our difficult short notice, or quick turnaround times. In addition, Avalon’s Planroom service has taken a lot of headaches out of the project bidding process for us, our clients, and contractors.”

— Anonymous

“The team at Avalon Document Services is exceptional to work with. The professionalism, quality and dedication they bring to all my company’s projects helps me rest assured that I will be receiving prints that I am proud of. Thank you for helping my company maintain its high graphic standards through excellent printed media. The cookies are a nice touch too.”

— Jeff

“I have worked with Avalon for 12 years. They are wonderful to work with and very responsive and attentive to our needs. We appreciate the customer-service they provide that includes picking up/delivering proofs, product and cookies. In today’s non-for-profit world, this saves us time and allows us to continue working on other fundraising efforts. Thank you Team Avalon!”

— Brenda

“Liz Smith and her team at Avalon are my go to vendor. I never have to worry about quality or missing a date -they always come through for me. The service I get from Liz is top notch. I highly recommend her every chance I get! You all are the best … you Rock!!”

— Anonymous

“In short—AVALON IS MY FAVORITE!!! No but seriously…Avalon is wonderful to work with. The Avalon team is so responsive and supportive; I cannot imagine using a different planroom!”

— Jennifer

“Over the past few years I’ve been fortunate enough to work alongside Avalon on the printing and fabrication of an array of media and medium. From print on plexiglass to print on vinyl, Avalon and Aimee Tarin have been fantastic partners and printing consultants for both normal and abnormal works on display at the School of Architecture.”

— Jonathan

“I have been working with Avalon for the past 5 years and they have been a game changer. When I think of exemplary customer service, I think of Avalon. I cannot count the number of times they have been a trusted partner by offering expertise, meeting very strict printing deadlines, and producing the best quality documents. They have my complete trust in that they will execute any print job efficiently, accurately, timely, and of the highest quality. They truly set the bar for printing and customer service.”

— Derek

“Avalon Document Services provides outstanding service! Aimée Tarin and her team are consistently on time, on target and on budget. They are always patient and very helpful providing professional advice on print pieces as invites, response cards and newsletters needed to help raise much needed funds.”

— Trina