Strategic Outsourcing Services

Avalon’s Strategic Outsourcing Services will transform the way you do business, as the management of a variety of business processes – including secure print and mail, document imaging and scanning, and other administrative functions – is shifted from you to us. By utilizing Avalon’s trained employees, state-of-the-art technology, and efficient processes and procedures to manage all these tasks on an ongoing basis, you’ll save time and money, and most importantly, you and your team will be able to focus solely on your business.

Our Strategic Outsourcing Services include:

Managed Secure Print & Mail

The team at Avalon has printed and mailed billions of pages of confidential documents containing personally identifiable information (PII) and protected health information (PHI), such as medical records, financial statements, bankruptcy mail-outs, and cybersecurity breach notifications.

Our end-to-end managed secure print and mail services include everything from list deduping and data scrubbing to printing and sealing to pre-sorting and bulk delivery to the post office. As a managed service, our team is available to help you on a daily, weekly, or monthly schedule to ensure your notifications are sent in a secure and timely manner.

Find out more about Avalon’s secure print and mail services, including the security measures we implement to protect your clients’ PII and PHI.

Managed Document Conversion

If your business still produces a significant amount of paper, you understand the difficulties of working within a paper document system. Paper files take up valuable space in your office, are prone to damage, make collaboration difficult, and present security issues. Then, there’s the staggering costs of printers, toner, and other office supplies. Let the team at Avalon help eliminate paper from the equation through our managed document conversion services.

While document conversion sounds simple – imaging or scanning pieces of paper to create electronic files – it’s a time-consuming process that includes:

  • Assembling and organizing paper files
  • Ensuring hard copy documents have no staples or folded corners
  • Applying metadata to enable keyword searching
  • Manually reviewing each electronic page against the original to ensure accuracy
  • Embedding OCR technology
  • Performing several other laborious tasks

Once complete, thousands – even millions – of your important documents will be stored in an easily searchable database, allowing you to locate, annotate, and distribute your documents within seconds. Our experts can customize a document conversion solution to manage your current and future scanning needs on a daily, weekly, or monthly basis, so your business can work more efficiently, and you can save time and money.

Learn more about our document scanning and imaging services.

Managed Office Services

A business’s leadership team is pulled in countless directions, which makes managing daily operations challenging. There’s also little time available for them to research and implement technology to increase office efficiency and improve profitability. And it’s not just the C-suite. Employees can be distracted from their daily duties to make copies, answer phones, and other administrative tasks.

That’s why Avalon provides managed office services (MOS) to our clients. Through MOS, we not only manage administrative tasks for our clients, we also save them hard dollar costs by streamlining invoicing and implementing cost recovery systems and procedures.

To see if MOS is right for your business, Avalon can perform a detailed audit of your current systems, processes, volumes, and expenses. By studying and identifying your critical needs, we can then customize back-office solutions, recommend and install equipment and software, place people in your office to help ensure daily operations run seamlessly, and, ultimately, allow you – and your team – to focus on your core business.

Our managed office services include:

  • Document scanning, printing, copying
  • Reception
  • Courier, logistics
  • Mailroom services
  • Print operations management
  • Backup staff
  • Equipment and supply management
  • Records management
  • Cost recovery systems

Read more about our managed office services and watch Avalon’s CEO discuss the benefits of outsourcing your back office.

If you’re interested in learning more about any of Avalon’s Strategic Outsourcing Services, contact our experts by filling out the form below: