Case Studies

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Case Study: Docs – Secure Print & Mail – Medical Records

Avalon assists a medical records company with printing and mailing confidential documents.

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Case Study: Docs – Secure Print & Mail

Avalon takes over company’s secure print and mail services, while delivering signigicant cost savings.

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Case Study: Docs – Secure Print & Mail – Legal Notices

A client needed a partner that could provide a better solution to ensure they met regulatory compliance surrounding the mailing process.

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Incident Response – Website Leaks Job Applications and Social Security Numbers

See how Avalon helped identify and contain sensitive information being shared online from a client’s website.

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Managed Office Services

A detailed look at how Avalon saved one firm thousands per month.

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Government Investigations

An Avalon client needed help responding to a government inquiry that involved a large volume of data. The client was motivated to comply with the pre-suit request in an attempt to dissuade the Department of Justice from filing a suit.

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Digitizing Legacy Plans & Archive Room Blueprints

A transportation services company was undergoing office construction and losing storage space to store original vessel blueprints. They were storing well over 7,000 original blueprints that varied in size. The company typically needed to pull records at least once a week, so destruction and accessibility were the major issues.

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IP Theft – Former Employee Steals Company Data For New Employer

Avalon was requested to perform a forensic analysis of a laptop that was utilized by a former employee of a telecom provider and who had resigned to take employment with a direct competitor. As with all of these types of non-compete labor prosecutions, it is extremely valuable to obtain independent forensic evidence of actual exfiltration of corporate data that can assist in determining actual damages or value of the claims of the former employer.

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Managed eDiscovery – Legal

A large, regional, civil litigation law firm approached us to discuss their eDiscovery challenges. They were struggling to stay current with the latest tools and trained staff, and to create the internal process surrounding eDiscovery workflow.

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Managed Office Services for Architectural Firm

An architectural client was growing quickly and didn’t have time to figure out what copying and printing equipment they needed in their office. They had a number of different copier contracts that all ended at different times because when a machine broke they just called an equipment company and bought something new without shopping around.

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Secure Print & Mail

A rapidly growing medical records company approached Avalon for assistance with managing the printing and mailing of thousands of medical records every month. They have very specific HIPAA requirements for security and quality control. It is critical that the correct medical records are in each envelope so someone else’s protected medical information is not exposed to the wrong person.

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Managed eDiscovery – Corporations

A large manufacturing company based in the Midwest lost control of its sensitive data and eDiscovery costs. It had been trusting outside counsel with confidential data—at any given time, data were being sent to one of more than a dozen outside counsel and more than half a dozen eDiscovery vendors that either worked directly with the company or with the outside counsel.

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HR Record Scanning

Avalon was contacted by a hospital client to assist with their term files—HR records and medical records of each employee that had ever retired, left for another job, gone on disability, or been terminated. Because they accumulated approximately 40 boxes a year, they were limited on storage space.

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Internal Investigations – Unauthorized Access to Digital Materials

A confidential file was discovered on the desktop of a computer system that was in the possession of someone who did not (and should not) have access to the information in the file.

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Medical Record Scanning

Avalon was approached by a healthcare client that had multiple facilities and was in the process of closing two to streamline operations. Each facility had a high volume of pediatric medical records that they needed to maintain until the patient reaches 18 years old, whether they are still patients or not.

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White Collar Fraud – Illegal Kickback Scheme

Avalon was hired by a corporate law firm, who represented a billion-dollar healthcare cost management company, to assist in the investigation and ultimate termination of the Chief Technology Officer (CTO) for an elaborate contract steering, kickback, and money-laundering scheme.

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Internal Investigations – Sexual Harassment

A male corporate executive was alleged to have been sending anonymous harassing and inappropriate e-mails to various females employed by the company and other companies. The corporation’s IT department could not find conclusive evidence that the anonymous e-mail messages were being sent by the suspected executive.

Case Study: Sexual Harassment Internal Investigation

EOB Scanning

A regional healthcare facility had a centralized billing department that received thousands of explanations of benefit (EOBs) each week for their more than 20 locations. The EOBs were filed by date and batch number and stored in filing cabinets.

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