History & Mission

Buffalo Avalon office

Our Mission

We are here to solve problems and overcome challenges.
Avalon started in 2000 with three people and three rented copiers in Syracuse, New York. We were a legal copy company that prided itself on high-quality products and a high level of customer service. We still provide the traditional legal copy services that got us started, but Avalon has evolved to provide a wide array of niche document services including scanning, managed office services, digital forensics, cybersecurity, and eDiscovery, to a number of industries. In 2016, Avalon formalized a long-time strategic partnership with highly respected DIGITS LLC, a digital forensics and cyber security company that provides high-end investigations and cyber security services to companies all over the United States. This partnership has further allowed Avalon and DIGITS to provide services to help clients overcome the constantly evolving challenges related to investigations, litigation, and network security, in addition to our comprehensive paper-based document services for all industries. Our company has evolved to include over 130 team members in 6 offices across 3 states, servicing clients all over the United States. At our core, we are problem solvers. We work hard to find solutions to our clients’ challenges, and continue to prove that no one can out-service our team.

Company achievements and awards:

  • Nine-time Inc. 5000 honoree
  • Eight-time Buffalo Fast Track recipient
  • Five-time Western New York Top Private Companies honoree