History & Mission

Our mission is to solve problems and overcome challenges for our clients.

Our History

Avalon started in 2000 with three people and three rented copiers in Syracuse, New York. We were a legal copy company that prided itself on high-quality products and a high level of customer service. We still provide the traditional legal copy services that got us started, but Avalon has evolved to provide a wide array of niche document services including scanning, secure print and mail, bid management, business process outsourcing, and managed office services, as well as tech services like digital forensics and eDiscovery. In 2016, Avalon formalized a strategic partnership with DIGITS LLC, a digital forensics and cybersecurity company that provided high-end investigations and cybersecurity services to companies all over the U.S. This partnership soon became Avalon Cyber, which provides cybersecurity services to help clients overcome the constantly evolving challenges related to investigations, litigation, and network security. Each of our 150+ team members, in nine offices across six states, is a problem solver. We work hard to find solutions to our clients’ challenges and continue to prove that no one can out-service our team.

Company achievements and awards:

  • Nine-time Inc. 5000 honoree
  • Eight-time Buffalo Fast Track recipient
  • Five-time Western New York Top Private Companies honoree